Software Development
1. Can you develop software specifically for our business?
Yes. We develop custom software tailored to your business processes, requirements and goals.
2. Can you replace our existing software?
Yes. We can develop a modern replacement for outdated software, based on your current needs and requirements.
3. Can you integrate new software with our existing systems?
Yes, provided the systems support the necessary integrations. We can connect applications, databases and third-party services.
4. Do we need to know which technologies to use?
No. We evaluate your requirements and recommend the technologies best suited to your project.
5. Can you automate our existing business processes?
In many cases, yes. It depends on your existing systems and their integration capabilities. We'll assess what's technically possible before recommending a solution.
6. Can you develop software for both employees and customers?
Yes. We develop internal business applications, customer portals and software designed for external users.
Web Development
1. Do you offer web design services?
Yes. We design and develop websites based on your existing brand identity, including layouts, user interfaces and responsive experiences.
We can also turn designs supplied by you or your graphic designer into fully functional websites.
However, Satrap is a software development company, not a branding agency. We don't specialise in logo design, brand strategy or creating visual identities from scratch.
2. Do you develop e-commerce websites and webshops?
Yes. We develop e-commerce solutions tailored to your business, including product catalogues, shopping carts, payment integrations and order management.
Depending on your requirements, we can develop a custom solution, use Satrap CMS Shop or build your webshop with WordPress and FluentCart.
3. Can you redesign or replace our existing website?
Yes. We can develop a new website based on your existing content, brand identity and requirements.
4. Do we have to use Satrap CMS?
Not necessarily. We primarily develop websites using our own Satrap CMS, but other solutions can be considered depending on your project's requirements.
5. Will our website work on mobile phones and tablets?
Yes. We develop responsive websites designed to work across desktop computers, tablets and mobile devices.
6. Can we update the website ourselves after launch?
Yes. With Satrap CMS, you can edit your website content directly on the page without needing technical knowledge.
PWA Development
1. What is the difference between a PWA and a native mobile app?
A Progressive Web App (PWA) runs on web technology but offers an app-like experience. Unlike traditional native apps, a PWA can work across multiple platforms using a single codebase.
2. Do users need to download our PWA from the App Store or Google Play?
No. Users can install a PWA directly from your website without downloading it from an app store.
3. Can a PWA work without an internet connection?
Yes. PWAs can support offline functionality, depending on how the application is developed and which features need an internet connection.
4. Do we need separate versions for iOS and Android?
No. A PWA uses a single codebase, reducing the need to develop and maintain separate applications for different operating systems.
5. How are updates delivered to users?
Updates are delivered through the web, without requiring users to manually download a new version from an app store.
6. Can you turn our existing website into a PWA?
In many cases, yes. It depends on your website's technology, architecture and the functionality you want to offer.
AI Development
1. Can you develop AI solutions specifically for our business?
Yes. We develop AI solutions tailored to your business needs, workflows and requirements.
2. Can AI be integrated into our existing software?
In many cases, yes. It depends on your existing software, its architecture and available integration options.
3. Can AI automate tasks and business processes?
Yes, depending on the tasks involved and the systems you use. We'll assess what can realistically be automated before recommending a solution.
4. Do we need to train our own AI model?
No. Many AI solutions can be developed using existing AI models. If your project requires a specialised model, we'll evaluate the available options.
5. Can AI work with our company's own documents and data?
Yes. AI can be developed to work with your documents, knowledge bases and business data, provided the necessary access and technical requirements are in place.
6. How do you handle data privacy and security in AI solutions?
Data privacy and security are considered from the beginning of development. The measures we implement depend on your data, the selected technology and your project's requirements.
General
Getting Started
1. How do we get started with Satrap?
Simply contact us by phone, email or through our contact form. We'll discuss your project, understand your needs and guide you through the next steps.
2. Do I need a detailed project specification before contacting you?
No. A detailed project specification is only required before development begins. We can help you define the requirements.
3. How long does a typical development project take?
It depends on the scope and complexity of your project. We'll provide an estimated timeline once the requirements are defined.
Infrastructure & Hosting
4. Do I need to arrange my own hosting?
No. Satrap is your all-in-one provider. We take care of hosting, domain services and the infrastructure required for your solution.
5. Do I need an in-house server or IT infrastructure?
No. Our solutions are cloud-based, so you don't need to maintain your own servers.
6. Can Satrap work with our existing systems and infrastructure?
Yes, provided your existing systems are compatible and allow the necessary integrations.
Maintenance & Support
7. Who handles maintenance, security and software updates?
Satrap handles these services in the background, according to your chosen service package.
8. What happens after our solution goes live?
Satrap continues to provide the hosting, maintenance and support included in your service agreement.
9. Can we expand or modify the solution later?
Absolutely. We can add features, make improvements and expand your solution as your needs evolve.
Pricing & Ownership
10. How much does a development project cost?
We provide an estimated fixed price based on your detailed project specification. Changes to the agreed specifications may affect the price.
11. Are there any ongoing costs after development?
Yes. Recurring costs cover hosting and your selected maintenance, security, software update and support services.
12. Who owns the software or solution you develop?
You own the software developed specifically for you. Satrap's existing technology and third-party components remain subject to their respective licences.